Last updated: October 22, 2025
Website: Louie Gayao MD — https://louiegayao.ph
Contact: [email protected]
1. Introduction
Louie Gayao MD is committed to protecting your personal data and ensuring transparency about how it is collected, used, and protected. This Privacy Policy explains how we handle personal information in compliance with the Philippine Data Privacy Act of 2012 (RA 10173) and the General Data Protection Regulation (GDPR). By using our website, you agree to the terms described here.
2. Who we are
This website — Louie Gayao MD (louiegayao.ph) — is a medical information platform operated by:
Dr. Louie Leonides M. Gayao, MD
Neurosurgeon, Rm 1101 Lung Center of the Philippines, Quezon City, Philippines
Email: [email protected]
We provide educational content on neurosurgery and related healthcare topics. The website does not collect or process patient medical records online.
3. What personal data we collect
| Source | Type of Data | Purpose |
| Contact / Inquiry Forms (Fluent Forms) | Name, email address, message content | Respond to inquiries and manage communication |
| Newsletter or Subscription (if enabled) | Name, email address | Send educational content and updates |
| Analytics (Matomo) | Anonymized IP, browser type, pages visited | Understand site usage and improve content |
| Embedded Media (YouTube, Vimeo, Maps) | Device information, interaction data | Display embedded media |
| Cookies / Scripts (Complianz) | Consent preferences | Manage cookie settings |
No sensitive medical or health information is collected through this website.
4. How we use your data
Your data is used only for legitimate purposes, including:
– Responding to messages or inquiries.
– Improving website content and performance.
– Maintaining functionality and security of the site.
– Sending optional educational updates if you subscribed.
We never sell, rent, or trade your personal information.
5. Legal basis for processing
Depending on the interaction, we rely on one or more of the following legal bases:
– Consent — for cookies, analytics, or marketing subscriptions.
– Legitimate interest — for ensuring site security and usability.
– Contractual necessity — for responding to contact form submissions.
You can withdraw your consent at any time via the Cookie Settings link or by emailing us directly.
6. Data retention
• Contact form data — retained for up to 12 months for reference, then deleted.
• Analytics data — retained for 13 months (Matomo default).
• Consent records — stored for 12 months to document compliance.
7. Data protection and security
We use SSL encryption, secured hosting, and regular updates to protect your information. Access to any stored data is restricted to authorized personnel only. The website runs on a secure WordPress installation with active security plugins and limited login access.
8. Sharing of data
We do not share personal data with third parties except:
– Service providers necessary for website operation (e.g., web hosting, Matomo analytics).
– Legal compliance when required by law or court order.
Third-party services such as YouTube or Vimeo may process limited user data when you play embedded videos — under their own privacy policies.
9. International data transfers
All data is primarily stored on the hosting servers located in Singapore. When third-party services are used, data may be processed in other jurisdictions under their privacy frameworks.
10. Your rights
You have the right to:
– Access the personal data we hold about you.
– Request correction or deletion of your data.
– Withdraw consent for processing.
– Lodge a complaint with the National Privacy Commission (Philippines) or your local data-protection authority.
To exercise your rights, contact us at [email protected].
11. Children’s privacy
This website is for educational purposes and is not directed toward children under 13. We do not knowingly collect personal data from minors.
12. Links to other websites
External links (e.g., YouTube, research journals, or partner sites) are governed by their own privacy policies. We encourage you to review them separately.
13. Updates to this policy
We may update this policy to reflect changes in technology or regulations. A new “Last updated” date will appear at the top when revisions occur.
14. Contact
For questions or privacy concerns, contact:
Dr. Louie Leonides M. Gayao, MD
Neurosurgeon, Rm 1101 Lung Center of the Philippines, Quezon City, Philippines
Email: [email protected]